If you have access to the TV remote:
- Note which HDMI port (HDMI 1, HDMI 2 or HDMI 3) your media player is plugged into.
- Press the Input, Source, or AV button on your TV's remote.
- Cycle through the available inputs (HDMI 1 or HDMI 2) until you find the one with the picture.
- Make sure that whichever the HDMI is plugged into that it matches the HDMI port the media player is plugged into.
Then check out the HDMI cables:
- Make sure HDMI cables are securely plugged in on to the media player and the TV
- Unplug and replug them firmly.
Check the HDMI cables are connected:
- Make sure the media player is powered on.
- Look for lights to confirm it’s working
If this doesn't work, please email support@empiredigitalsigns.com or call us at 585-435-1687.